Cancellation Policy.

Memberships

• Paid Rise tiers are valid for one year from activation. General and Premium activate after verified online payment; VIP Box activates after the club confirms offline payment. As a general rule, memberships cannot be cancelled once purchased and are non-refundable (see Refund Policy).
• An unfinished online tier checkout can be cancelled from your dashboard to choose another tier, provided payment is not processing or captured. This does not cancel or refund a purchased membership. If a payment arrives after checkout cancellation, contact the club for review before paying again.
• You may contact us within 24 hours of a membership purchase if you believe it was made in error; we will review such requests case by case before any benefits are used.

Merchandise Orders

• Orders for physical merchandise may be cancelled only before the item has been dispatched. To request a cancellation, email connect@nagalandunited.com with your order details immediately after ordering.
• Once an item has been dispatched, it cannot be cancelled.

Event / Trial Registrations

Where a registration carries a fee, cancellation terms (if any) are stated on that event's page. Unless stated otherwise, event and trial registrations are non-cancellable and non-refundable.

Cancellations by NUSC

We may cancel an order, registration or membership benefit in cases of payment failure, suspected fraud, pricing/technical error, unavailability, or an event being called off. In such cases, any amount already paid for the cancelled item is refunded as per our Refund Policy.

Contact for Cancellations